Shipping policy
Last updated: [07/02/2026]
Thank you for shopping with [Glow@Go]. Below you’ll find everything you need to know about our shipping process.
Order Processing Time
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Orders are processed within [1–3] business days (excluding weekends and holidays).
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Once your order is processed, it will be shipped and you’ll receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
Shipping costs and delivery estimates are shown at checkout.
Estimated delivery times:
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Domestic: [1–5] business days
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International: [1–12] business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Destinations
We currently ship to:
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[“Worldwide”]
If your country isn’t listed, please contact us before placing an order.
Tracking Information
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Tracking numbers will be provided once your order ships.
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Tracking updates may take 24–48 hours to appear.
Delays
We are not responsible for shipping delays caused by:
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Customs clearance
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Carrier issues
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Weather conditions
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Incorrect or incomplete shipping addresses
If your order is delayed beyond the estimated timeframe, contact us and we’ll assist you.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrectly provided addresses.
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Reshipping may require an additional fee.
Lost or Stolen Packages
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[Glow&Go] is not responsible for lost or stolen packages once marked as delivered.
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If you believe your package is lost, contact the carrier first, then reach out to us for support.
Customs, Duties & Taxes (International Orders)
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Customers are responsible for any customs fees, duties, or taxes imposed by their country.
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These charges are not included in the product or shipping price.
Damaged Packages
If your order arrives damaged, please contact us within [48–72] hours of delivery with photos so we can resolve the issue.
Contact Us
If you have questions about shipping, contact us at:
Email: [ut0004954@gmail.com]