Refund policy
Return & Refund Policy
Last updated: [07/02/2026]
Thank you for shopping with [Glow&Go]. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
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You have [14/30] days from the date you received your item to request a return.
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To be eligible for a return, the item must be:
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Unused and in the same condition as received
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In its original packaging
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With proof of purchase (receipt or order number)
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Non-returnable items
The following items cannot be returned:
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Gift cards
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Downloadable/digital products
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Personalized or custom-made items
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Items marked as final sale
Refunds
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Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within [5–10] business days.
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Shipping costs are non-refundable unless the item was defective or incorrect.
Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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To request an exchange, contact us at [nf00nt-e6.myshopify.com].
Return shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service, as we can’t guarantee receipt of returned items.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within [48/72] hours of delivery with photos, and we’ll make it right.
Contact us
If you have any questions about returns or refunds, contact us at:
Email: [ut0004954@gmail.com]